Delivery

FREE Delivery

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in South Africa to destinations within South Africa, however this specialty only applies if you purchase items worth R 500 or more. 

LOST/MISSING PACKAGES

The DinoZone Store is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

DELIVERY TIME

Delivery time is 5 to 7 days.

• This doesn’t include our 1-3 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is on the way .

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some delivery companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.

If you have any other questions, please contact us at hello@thedinozone.com and we will do our best to help you out.